Everything about IES

Yes. The entire catalog of 5000+ ingredients is available for free sampling to professionals in perfumery, cosmetics and food flavouring. Request via the contact form or by email at contact@ies-ingredients.com.

Our sales team responds within 24 business hours. For specialized technical requests requiring consultation with our lab, a 48-72h timeframe may be necessary.

MOQ depends on the product and packaging. IES adapts volumes to B2B customer needs — from R&D labs to large-scale manufacturers.

48h in France and Europe for in-stock references. For international orders (50+ countries served from our Allauch and Sharjah sites), an estimated lead time is confirmed at order time.

Yes, IES Ingredients serves over 50 countries. Headquarters in France (Allauch, Provence) and the I.E.S Ingredients Middle East FZC subsidiary in Sharjah (UAE) covers the GCC market.

Terms are defined case by case with the sales team (on order, 30 days end of month, etc.) based on customer profile and relationship history.

IES Ingredients applies a rigorous quality management system. Technical documentation (COA, MSDS) and supplier documents are provided on request.

Yes, COA (Certificate of Analysis) and MSDS (Material Safety Data Sheet) are systematically provided with orders, as well as the declaration of 26 allergens for aromatic raw materials.

Upon request, IES can supply halal or kosher certified ingredients depending on the supply chain. Specify your certification need when requesting a quote.

A dedicated page (/complaints) allows submitting any non-conformity (quality, quantity, packaging, documentation) with attachments (COA, photos). The quality team responds within 48 business hours.

Our lab and product managers support formulators in raw material selection, compatibility and substitutions. Request via the contact form, specifying the formulation context.